News & Updates

Consumer debt

Why Consumer Debt Recovery Is Becoming More Complex in Australia

Over the past decade, the way Australians borrow and spend has changed dramatically. Traditional credit cards still account for a huge share of household debt, with total balances reaching $41.96 billion as of mid-2025. However, newer credit models like Buy Now Pay Later (BNPL) have made access to credit easier…

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debt collection agency in Sydney

What Businesses Should Know When Clients Declare Insolvency

Small businesses comprise three-quarters of Australia’s recent corporate insolvency cases. These enterprises also represent the largest group of debtors. Even when early warning signs are present, insolvency can disrupt even the most stable accounts receivable processes.  In these situations, businesses then face the urgent questions about whether payment is still…

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cash flow management

How Sector-Specific AR Challenges Impact Cash Flow

Accounts receivable (A/R)—the money owed by customers for delivered goods or services—is a critical component of a company’s financial health. Efficient management of A/R ensures the timely collection of payments, supports operational continuity, and fuels business growth. Conversely, inefficiencies in A/R processes can trigger a range of challenges, such as…

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A/R aging report

How Aged Receivables Growth Reflects Deeper Issues in A/R Processes

Aged receivables are outstanding invoices that have remained unpaid beyond their original due date. These unpaid balances are typically grouped in aging brackets—30, 60, 90, or 120+ days past due—presented in an A/R aging report.  While some level of aging is inevitable in any credit-based transaction, excessive aged receivables growth…

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leading contributor to cash flow difficulties

How Overdue Invoices Hurt Australian SME’s Cash Flow and What Can Be Done to Speed Up Payments

For small and medium-sized enterprises (SMEs), cash flow is not just a financial metric; it is the very foundation of daily operations, growth, and long-term sustainability. Yet, overdue invoices have become a critical disruptor to cash flow, posing significant challenges across nearly every business sector.  Late payments are a chronic…

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debt collection company

5 Policies Every Business Should Have to Prevent Late Payments

Late payments continue to disrupt operations for over 80% of businesses. They restrict access to working capital, delay expansion plans, and increase administrative workloads. For companies that rely on regular receivables to fund daily operations, unpaid invoices pose a serious challenge to financial stability.  Implementing clear and enforceable business policies…

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commission-only debt collectors

How Rising Business Insolvencies in Australia Threaten Accounts Receivable Health

Business insolvencies in Australia are rising at an alarming pace, faster than most businesses are prepared to handle. In March 2025 alone, a record-breaking 1,448 companies filed for bankruptcies, followed by another 1,308 in May. These are not just numbers on paper; they signal a troubling trend that’s putting immense…

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professional debt recovery

What Your A/R Aging Report Says About Business Health

For any Australian business, maintaining strong business health is paramount. While profit and loss statements provide an overview of your overall profitability, and balance sheets reveal your assets and liabilities, these documents do not always capture the full picture of your business’s immediate cash flow and financial stability. The accounts…

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insurance debt recovery

Subrogation Bottlenecks: Why Recovering Third-Party Liability Insurance is Becoming More Difficult

Third-party liability insurance plays a critical role in protecting individuals and businesses from having to pay out of pocket when they’re legally responsible for causing harm or damage to others. In the event of an accident, the third party’s insurer is expected to cover the costs. But in many cases,…

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consumer debt recovery services

Why More Companies are Outsourcing Debt Collection-And What it Means for the Industry

Overdue invoices have long been a major issue for businesses across Australia. Around 74% of Aussie small enterprises experience problems with late payments, with the construction industry affected the most. Many companies are forced to handle debt recovery independently, taking precious time and resources that could’ve been otherwise spent on…

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Why End of Financial Year Is the Smart Time to Refer Aged Debts

Why End of Financial Year Is the Smart Time to Refer Aged Debts

In Australia, the end of financial year (EOFY) on June 30 marks a pivotal time for businesses to finalise their financial records and lodge tax returns. It also provides companies with a valuable opportunity to assess their financial health over the past year. Businesses seeking debt collection also use this…

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credit collections in Australia

The Price of Neglect: What Poor Credit Management Is Really Costing You

Late payments are one of the most persistent challenges for Australian businesses. According to industry reports, insolvencies in Australian enterprises rose by 57% over the past year due to delayed payments. Others attribute delays to invoicing errors, disputes, and unclear payment terms. But behind many of these issues lies a…

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