An invoice dispute is a recourse given to customers against billing errors. When they spot amount discrepancies or have concerns about not receiving the correct product, clients are granted the right to contact the business to address and resolve the issue. This right is grounded in the Australian Consumer Law…
A business can be doing everything right—great products, loyal customers, solid marketing—yet still feel cash-strapped. Often, the missing piece is not the revenue, but how payments are tracked and collected. Optimising the accounts receivable (A/R) process ensures money flows in as smoothly as it flows out. It might not be…
Businesses grow, workloads increase, and internal systems often absorb tasks that initially seem manageable. Collecting overdue payments often falls into that category. Many organisations start with internal handling because it appears convenient. However, in-house collections can create a hidden drain that chips away at staffing capacity, overall productivity, and financial…