Debt Recovery for Banking & Financial Institutions
Recovering overdue banking and finance accounts requires accuracy, compliance, and a professional approach. Bluechip provides structured recovery services for banks, lenders, credit unions and financial institutions, with a focus on protecting regulatory compliance and brand reputation.
Common Pain Points in Banking Debt Recovery
- Overdue personal or business loan repayments
- Missed instalments and dishonoured direct debits
- Borrowers avoiding contact after reminders
- High cost of in-house outbound recovery teams
- Regulatory and documentation requirements
- Disputes on loan balances or break fees
- Lack of consistent, audit-friendly call logs
How Bluechip Recovers Banking & Finance Accounts
Our process is designed for the strict requirements of financial institutions:
Compliant Communication Framework
- ASIC and NCCP-aligned communication
- Multi-channel outreach (email, SMS, phone)
- Documented audit trail for every contact attempt
Loan Arrears Recovery
- Overdue personal loans
- Business and commercial finance arrears
- Missed instalment follow-ups
- Direct debit dishonours
Commercial Banking Support
- Overdue credit facility fees
- Trade finance lending arrears
- Merchant account recoveries
- Supporting reconciliation and dispute notes
Operational Advantages
- Fast account onboarding
- Professional, non-aggressive approach
- Full reporting for compliance and internal audits
- Seamless transition to legal escalation through Boss Lawyers
Pricing (Collections Commission Only)
Banking debts almost always escalate directly to collections due to regulatory obligations, so the standard Bluechip commission schedule applies.
Official Commission Schedule
- 6.5% — Over $100,000
- 10% — $50,001 – $100,000
- 12.5% — $30,001 – $50,000
- 15% — $10,001 – $30,000
- 20% — $5,001 – $10,000
- 25% — $1,001 – $5,000
- 35% — $100 – $1,000
Additional Notes
- Debts older than 12 months: +5% surcharge
- Debts under $500: $10 + GST loading
- No recovery, no commission